Our site is currently configured to accept orders from within Canada only. For international orders, please visit californiababy.com
Delivery
If any item(s) on your order is out of stock, it will be placed on backorder and shipped when available - we will advise you of the expected date.
All deliveries are done by Canada Post. Canada Post service takes between 1-10 days to deliver, depending upon the delivery address (distance from Toronto). Swansea Importing has no control over delivery and therefore can make no guarantees as to delivery time frames. We do not accept any liability for direct, indirect or consequential loss or damage, arising from any delay in delivery.
Shipping Charges
Delivery charges are dependant on the weight and dimensions of the order and its destination. We offer free shipping within Canada on any order of more then $75.00. You will be advised of the freight charges before you finish processing your order.
Insurance
Our cart does not currently calculate freight insurance. If you would like insurance, please indicate that in the Special Instructions section before submitting order. Insurance is $1.00 per $100.00 + applicable taxes.
Returns
Please email or call us (647-295-1321) before returning goods. Unused merchandise may be returned within 14 days of purchase. You must call to explain why. Be sure to include all parts, instructions, packaging, who you spoke with, as well as your name and address. Used products are not refunded; a 10% restocking fee is always applied. Shipping costs are not refundable.
